Users & permissions
Adding people
From the Users screen, choose + Add user to create an account for someone else in your household yourself, right now — you choose their username and set an initial password together. Adding an email address is optional: without one, the account works exactly the same, except that person won't be able to recover a forgotten password themselves even once mail is set up (see "Resetting a password" below for the alternative either way). They can change their own password, and add or remove their email address, once signed in.
If you'd rather hand them a link and let them choose their own username and password instead of setting it up yourself, see Inviting people.
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Library access
Nobody — not even another admin — can see a library until you explicitly grant them access to it. Open a user's Library access to see every library and toggle which ones they can see. The one exception: the admin who created a general library is automatically granted access to it at creation time. A restricted library is never auto-granted to anyone — including its creator — so after creating one, grant yourself access here the same way you'd grant anyone else.
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Restricted libraries — what a grant does, and doesn't, do
Granting someone access to a restricted library is one of several required steps, not the whole story — full detail on all of them is in the User Guide's Restricted content page, written for the person using the account. From the admin side, your part is:
- Turning on restricted-content support for the server at all (a one-time, server-wide setting).
- Granting the specific user access to the specific restricted library, from this screen.
Even with both of those done, the user still needs to be an adult (by birth date on file) and choose to opt in themselves, with their own PIN that you cannot see or set. When a user's library list includes a restricted library, the permissions editor shows a reminder of this — your grant is necessary but not sufficient by itself, by design.
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Removing access or an account
Toggle a library off in the same Library access editor to revoke it, or delete a user's account entirely from the Users screen if they should no longer have any access at all.
Resetting a password
If someone forgets their password, you can reset it for them from the Users screen — no need to know or guess what it was. Loombre generates a brand new, temporary password and shows it to you once, with a copy button; write it down or hand it straight over, because there's no way to see it again afterward.
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Hand the temporary password to whoever needs it. The next time they sign in, Loombre requires them to choose a real password of their own before they can do anything else — and every device they were previously signed in on is signed out immediately, so the reset takes effect everywhere at once, not just on whichever device signs in first.
If mail is configured (see Mail) and the person has an email address on file, Loombre also sends them a short notice that their password was reset — informational only; it never contains the temporary password itself.
Prefer not to use a screen at all? The exact same reset is available to whoever runs your Loombre server directly — see the Operator Guide's password-reset recovery steps.
If someone tries to use an email address already on another account
People add or change their own email address from their own account settings — or from a claim link, when they first join. If the address they try turns out to already be on somebody else's account here, Loombre doesn't hand that account over, and it doesn't tell the person trying anything different — their sign-up or change goes through exactly the same as it always does, just without that particular address attached.
If mail is configured (see Mail), the person who actually owns that address gets a short, informational notice letting them know someone tried to use it — at most one such notice per address per day, so it can never be turned into a nuisance. Without mail configured, no notice goes out at all; the person trying still sees no difference either way.
Forgot PIN?
Nobody administering Loombre can see or set someone else's restricted- content PIN — but whoever runs the server itself can reset it. Resetting clears it completely and turns off that person's opt-in; they simply choose a brand new PIN the next time they turn restricted content back on. There's no screen for this here by design — see the Operator Guide's PIN-reset recovery steps for exactly how.